Owner of a Quality Management System certified by APCER according to the NP EN standard ISO 9001:2015Atlântida Viagens e Turismo, S.A., through its brand Atlântida Wta Viagens, dedicates very special attention to the detection, accountability and timely correction of any irregularities that may occur within the organization as well as situations involving the suppliers contracted to provide the service provided.
In order to implement successive improvements in our services, we encourage our clients to register, in writing, their complaints and/or suggestions emphasizing that, according to the law regulating the activity of travel agencies, they will have 30 days to do so after the end of the trip/stay.
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