FLIGHTS

For the cheapest flight prices:

  • Fly with the same company.
  • Buy return flights.
  • Buy in advance.
  • Spend 4 or 7 nights at your chosen destination.
  • Consider alternative airports.
  • Check the fares of several companies.
  • Connecting flights.
  • Avoid making changes to your flight.
  • Spend a night from Saturday to Sunday.

 

HOTELS

How can I book a hotel?

Contact us! 800 200 215 or you can send an e-mail to lisboa@atlantidawta.com with the Destination, Number of people, Hotel Category and Meal Regime desired (Breakfast, Half Board, Full Board or All Inclusive). We have the best proposals in more than 50,000 hotels worldwide.

PROGRAMMES/TOUR PACKAGES

How do I book a Tourist Programme?
Our proposals on the Site have a merely indicative price, so you should request a quotation on the Site through the specific form or send the request to the email lisboa@atlantidawta.com with the intended destination, number of people and travel dates.
How do I evaluate the conditions of the programme I am purchasing?
The programmes presented can be from Tour Operators or Own Programmes. You should always take into account the specific and general conditions for each programme. Consult the specific conditions, especially the costs in case of cancellation, refunds, change of dates.
How do I make a reservation?
Once the quotation has been accepted, you must make the signage/payment according to the booking conditions.
How can I pay?
You can make the payment of your reservation in several ways: credit card, ATM/Mail Order payment. The use of other forms of payment should always be confirmed through our hotline 800 200 215
Why can the price of the journey change?
All tourism products are dependent on exchange rate variations or transport costs, fuel supplements and others. Due to these factors, there may be a need to change the final price of your trip. When choosing your product, you should view and validate the general conditions and carefully read the rules for each product.
How does payment by credit card work?
If you use your credit card for payment, you must send us a copy of your identity card and present it together with the credit card when picking up your travel documents. This way, we guarantee that your purchase is made safely.
How can I access my documentation?
You can pick it up at our branches in Lisbon. You also have the possibility of having the documentation delivered by courier or post, by means of an additional payment for this service.
I received my documentation but there are incorrect data.
If you notice any anomalies in your documentation, you must immediately contact us in order to make corrections.
If I need to contact you during my trip what should I do?
In your travel documentation you will find all the contacts of the local Recetivo, so that you can contact us if necessary.

NEWSLETTER

The privacy of your registration on our site
Your information is only used to process special offer mailings. You can always request automatic removal from our mailing, if you wish. In the terms of the Law n.º 67/98, of October 26, it is guaranteed to the customers the access to their data, being able to request in writing to Atlântida Viagens e Turismo S.A. its updating, correction or elimination. No external entity to Atlântida Viagens e Turismo S.A. has access or can consult the database.
What are the advantages of registering with Atlântida Viagens e Turismo S.A.?
Registration is not compulsory. However, in order for us to be able to offer you what you most like in the area of travel, your registration helps us to know the preferences of each customer. Using your data from the Register Atlântida Viagens e Turismo S.A you can access the following services: Newsletter - Periodically you will receive information about the world of travel, with suggestions of destinations in Portugal and abroad and the best promotions of the moment!
How can I update my personal data?
To update your personal data simply send an email to lisboa@atlantidawta.com with your request for data correction/change.
How do I subscribe to the newsletter?
To receive our newsletter, simply select the option to receive the newsletter when you register.
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